Python Job: TechOps Graduate Program

Instaclustr, recently acquired by NetApp and now operating under the umbrella of Spot by NetApp, makes it easy for our customers to run powerful open source applications at the highest levels of scale. We have developed a platform that takes care of the entire lifecycle: provisioning infrastructure, installing applications and keeping them running reliably in mission critical situations. Our customers operate 24x7 and our business does too - our operations team is spread across the globe to provide fast, expert support and operational responses.

We’re looking for recent graduates to join our 2023 Graduate Program. We believe fresh and innovative thinking is vital to our future success. The Graduate Program is designed to provide comprehensive training to develop a meaningful career within the technical operations space.

Application Deadline - Sunday the 25th of September, 2022!

Start Date: January/February 2023

Eligibility:

• To be considered, you need to have completed an undergraduate degree or postgraduate studies in Computer Science, Software Engineering or related discipline, prior to February 2023 and completed studies no earlier than Nov 2021.
• The application should include an academic transcript. Applications without transcripts will not be considered.

The Role:

Our TechOps Engineers are the frontline team keeping our large fleet of cloud-hosted Apache Cassandra, Kafka, Spark, Redis, Postgres and OpenSearch clusters up and running. Every day you will diagnose and solve challenging and interesting technical problems providing a service that is relied on by some of the leading global names in tech to deliver for millions of end users.

As part of the Graduate programme you will complete rotations in different teams over the course of a year. You will contribute to day to day work of the team, get training for the technologies you will be supporting. You will also complete projects designed for the Graduate programme. You will be exposed to a range of different activities and service offerings. At the end of the program you will be placed in one of the TechOps teams permanently.

"But I don't know Apache Cassandra or Kafka or Opensearch!"

Do not worry, we'll teach you. We are hiring talented engineers with strong core IT skills that love to master new technologies. Not only will you be learning from some of the best and brightest minds in the field, you'll even get the opportunity to take it one step further and be paid to contribute code back to the Apache open source projects.

I'm interested. What else will I be doing?

• Ensure each ticket is reviewed and actioned in a timely manner based on priority. Identify and bring up tickets that require assistance from experienced team members.
• Provide good operational support to our nodes running in the cloud (AWS/Azure/GCP), using technologies such as Linux (CoreOS, Ubuntu), Docker, and languages including Java, Python and bash.
• Be a proactive, reliable, and supportive member of the TechOps team, and eventually participate in a rotating shift roster.

Skills & Experience:

We are looking for smart engineers with exceptional communication skills, a positive attitude, and a passion for IT and learning new things.

Do you have what it takes? We need you to have:

• Knowledge of database management or system administration is desirable
• Solid knowledge and experience with Linux and be comfortable working from the command line. This is essential, there are no GUIs here.
• Exceptional ability to communicate clearly and professionally in written and verbal English (essential).
• Basic programming skills and bash scripting. Familiarity with Python, Java, or SQL is highly desirable.
• A passion for all things IT, and especially open source.
• A sense for initiative and the agency to get things done!

We also need you to be able to follow required processes and procedures, to work as part of a team and collaborate with multiple teams internationally.
This is a customer facing role and any customer service experience is favourable!
What’s in it for you!

Instaclustr, as part of Spot by NetApp, prides itself on being a workplace of choice for all of its employees. When you join our team this is what you can expect:

• Generous benefits including:

• Fully funded private health care with MediBank
• Quarterly wellness days
• 5 volunteer days per year to give back to the community
• Donate employer funds to a charity of your choice
• Access to multiple learning and development platforms

• Workplace flexibility and great work-life balance
• A fantastic team environment
• Opportunities to learn from incredibly talented people
• Exciting and fast-growing industry
• Company SWAG
• A well defined career model and opportunities for progression
• A great culture and inspiring leaders!

Trust, Team and Tenacity. These are the core values that stand at the forefront of who we are. Our values enable people from all walks of life to work together in an environment that fosters belonging and empowerment. We take immense pride in our diverse team and continue to set the standard throughout the Open Source community.

Being unique is powerful. We promote an environment where you can bring your whole self to work each and every day.

Job Type: Full-time